Prepared for South Central Primary Care · 2026 Strategy Review · Confidential — not for distribution
Federally Qualified Health Center · South Central Georgia · CY2026 Care-Management Rules

The Screening Engine Is National-Class. Blood Pressure Is Decided Between Visits.

South Central Primary Care screens for depression, tobacco use and BMI at top-national-quartile rates and holds two 2026 national quality badges. The measure that stays stubborn is hypertension control — 58.7% against a 69.1% national health-center average, across a 3,045-patient hypertension registry — and it is stubborn because blood pressure is decided in the 90 days between appointments. Since January 1, 2026, the between-visit work that moves it bills code-by-code on top of the PPS encounter. This is the business case for pointing the health center's outreach machine at it.

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Unique Patients in Active Remote Care (Month 24)
$0
24-Month Net Reimbursement
$0
Net to the Health Center (24 Months)
0%
24-Month Margin to the Health Center

The headline counts 423 unique patients in active remote care at Month 24. The enrollment chart and the Scenario Explorer show 648 active program enrollments (services): CCM and APCM cannot be billed for the same patient in the same month, so the 172 CCM and 150 APCM enrollments are 322 distinct care-management patients. Most of the 326 RPM enrollments sit inside those cohorts as a second program on the same patient, and the balance are monitoring-only — together, 423 unique patients. Program enrollments are never labeled “patients.”

Start With What the Federal Data Already Says

Two National Quality Badges, and Screening in the Top Quartile

Health centers report clinical quality to HRSA every year and are ranked against every health center in the country. South Central Primary Care's CY2025 report card puts four screening measures in the best-performing national quartile, and HRSA's 2026 Community Health Quality Recognition names it a National Quality Leader twice.

96.9%

Depression Screening & Follow-Up

Top national quartile — alongside tobacco screening at 95.0%, BMI screening at 94.5%, and HIV screening. When this organization decides to reach its patients, it reaches them.

2 Badges

2026 National Quality Leader

HRSA's Community Health Quality Recognition for 2026: National Quality Leader in Behavioral Health and in Diabetes Health, on top of AAAHC accreditation and PCMH recognition.

+41%

A Medicare Panel That Compounds

The Medicare line has grown every single year since 2021 — 1,017 patients then, 1,432 now. The population these programs bill on keeps getting larger.

✓ Scale

15,921 patients across six counties

Sixteen HRSA-registered sites spanning Irwin, Coffee, Ben Hill, Atkinson, Berrien and Lowndes counties, with a mobile unit that extends the footprint into Cook County. A Section 330 grantee since 1992, funded through 2030 with no program conditions.

✓ Outreach Muscle

Enrollment is already a discipline here

School-based clinics, a mobile health unit running screenings across seven counties, and outreach staff certified as application counselors who walk patients through paperwork every day. That is exactly the muscle a remote-care program runs on.

✓ Pharmacy In-House

340B pharmacy with home delivery

An in-house pharmacy in Valdosta, home delivery, and a contract-pharmacy network across the service area. Medication changes a monitoring program triggers get filled by the health center's own counter.

The engagement engine already exists. This organization finds hard-to-reach patients in seven rural counties, screens them at national-leading rates, and fills their prescriptions from its own pharmacy. The one rail that machine has never been pointed at is Medicare care management — the rail that, since January 1, 2026, pays for between-visit work code-by-code.
The Same Report Card, Read Forward

One Measure Refuses to Move From the Exam Room

The screening measures respond to visits, and the visits happen. Hypertension control does not respond to visits alone — a blood-pressure reading taken four times a year cannot manage a disease that moves week to week. That is why the same organization that screens in the top quartile sits in the bottom quartile on blood-pressure control, with 3,045 hypertensive patients on its registry.

Controlling High Blood Pressure

Share of hypertensive patients with blood pressure under control, CY2025 UDS, against a 3,045-patient hypertension registry. The gap to the national health-center average is 10.4 points — roughly 315 patients whose pressure is uncontrolled today and would not be at the national rate.
SCPC 202558.7%
National69.1%
A cuff at home produces a reading a week instead of a reading a quarter, and those readings arrive before the next appointment rather than at it. Hypertension control is also a measure the health center's ACO answers for.

Diabetes — HbA1c Poor Control Above 9%

Share of diabetic patients whose HbA1c exceeds 9%, against a 1,552-patient diabetes registry. Lower is better. South Central sits at the national average — roughly 418 patients above 9% — and glucose is the second vital a monitoring program captures daily.
SCPC 202526.9%
National26.3%
Glucose monitoring paired with a monthly care-management touch is the standard intervention, and it is billable under all three programs modeled below.
1,432

Medicare-Primary Patients

The panel these programs bill on, from the health center's own CY2025 federal report — up 41% since 2021, growing every year without exception.

36.6%

Dual-Eligible Share

524 of the 1,432 Medicare patients also carry Medicaid. That mix is what makes the top APCM tier — the one built for qualified Medicare beneficiaries — pay more here than in a typical practice.

1,302

Patients 65 and Over

Up from 810 in 2021. The oldest segment of the panel is growing the fastest, and it carries the chronic-disease burden these programs are built for.

The CY2026 Reimbursement Change

Care Management Stopped Being an Unfunded Cost

G0511 — the single bundled code that paid health centers one flat amount for roughly twenty distinct care-management services — is gone. Since January 1, 2026, federally qualified health centers bill the individual CCM, RPM and APCM codes, each separately payable in addition to the PPS encounter rate.

Two rails, one claim

The encounter rate is untouched

PPS still pays for the visit. Care management and remote monitoring pay on top of it rather than folding into it, so a remote-care program does not cannibalize the encounter.

Priced conservatively

Rates set in Washington, modeled below them

These codes pay health centers at national fee-schedule amounts with no geographic adjustment. The forecast on this page prices them at the lower Georgia-locality schedule instead — about six percent under the national amounts — so the national basis is headroom, not an assumption.

The catch

New work arrived with the new revenue

Each program now needs its own time capture and its own documentation, every month, for every enrolled patient. That is the operational cost of the change, and it is the part CoachCare absorbs.

What South Central bills for remote care today. A review of CY2024 Medicare billing across every clinician enrolled under the health center found no remote physiologic monitoring, no individual chronic care management, no APCM and no transitional care management on any clinician's claims. CMS suppresses lines billed to fewer than eleven patients, and health-center care management under the old bundled code reported on institutional claims that this data does not capture — so the accurate statement is that there is no billed Medicare remote-care program at meaningful scale, not that there are zero patients. After-hours coverage today is an answering service with an on-call clinician. The service line below is built on that basis.
The Value-Based Layer

The ACO Carries Two-Sided Risk. Control Is Now a Balance-Sheet Item.

South Central Primary Care is a PY2026 participant in Accountable Care Coalition of Georgia, a Medicare Shared Savings Program ACO running in the ENHANCED track — the two-sided track, where the ACO shares losses as well as savings — under an agreement period that began January 1, 2024. Under two-sided risk, an uncontrolled hypertension registry is claims exposure as well as a quality gap.

Attribution

Assignment runs on primary-care service codes

Medicare assigns beneficiaries based on where they receive primary-care services, and documented monthly care management is primary care delivered twelve times a year. A patient managed monthly is a patient whose attribution — and whose annual revenue — stays home.

Two-sided scoreboard

Avoided admissions land on the benchmark

In the ENHANCED track, every hospitalization that does not happen is money on the ACO's reconciliation. The 41 avoided hospitalizations in this forecast — roughly $616,000 of acute spend — accrue to exactly the number the ACO is judged on.

The quality gate

Blood-pressure control counts twice

Hypertension control sits in both scoreboards — the UDS report card and the ACO quality set. The same between-visit readings that move the federal measure move the shared-savings result, from one data stream.

Build once, count it three ways. Fee-for-service revenue on the Medicare panel. Total-cost defense under two-sided risk. Quality performance on the measures both scoreboards share. The forecast on this page is the fee-for-service layer only — shared-savings flows are settled at the ACO level and are not in these numbers.
The Service Line

Three Programs, One Care Team, One Enrollment Engine

Modeled across the 1,432 Medicare and dual-eligible patients in the health center's CY2025 panel — the population where these codes pay at Medicare rates. CoachCare supplies the devices, the enrollment staff, the monitoring hours and the documentation. The health center supplies the panel and the clinical decisions.

RPM
$557,768
24-month net reimbursement

Remote physiologic monitoring. Blood-pressure cuffs and glucose meters that transmit on their own — 99453 setup, 99454 device supply, 99457 and 99458 treatment management, plus the CY2026 short-window codes 99445 and 99470. Reaches 65% of the panel and stacks with either care-management rail — and it is the program aimed squarely at the blood-pressure measure.

CCM
$376,887
24-month net reimbursement

Chronic care management. Monthly non-face-to-face management for patients with two or more chronic conditions — which, in a panel where 3,045 patients carry hypertension and 1,552 carry diabetes, is most of the Medicare population. 99490 and 99439.

APCM
$198,446
24-month net reimbursement

Advanced primary care management. No minute thresholds and no time sheets — a monthly per-patient payment tiered by complexity. G0556, G0557 and G0558, where the top tier pays most for qualified Medicare beneficiaries who also carry Medicaid. 524 of the health center's 1,432 Medicare patients — 36.6% — are dual-eligible, more than double the national share, which is what makes this panel's APCM economics unusual.

CCM and APCM split one pool. They do not stack. The two codes cannot be billed for the same patient in the same month, so they are modeled as a partition rather than a layer: APCM takes the dual-heavy slice where the top tier pays most, CCM takes the remainder. RPM sits on its own share because it can be billed alongside either. That is why 648 program enrollments resolve to 423 patients. And for the panel's qualified Medicare beneficiaries, the usual coinsurance objection disappears — federal law bars billing them Medicare cost-sharing.
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Referring Adult-Medicine Clinicians
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On-Site Enrollment Specialist — CoachCare's Expense
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CoachCare-Delivered Hours (24 Months)
0
FTE-Equivalent of Care Capacity Added

Enrollment is built for this footprint: the on-site specialist works the highest-volume adult site while telephonic outreach covers the rest, the mobile unit and school-based network extend reach across seven counties, and enrollment materials follow the panel's languages — including the Spanish-speaking farmworker communities the health center already serves.

Native eClinicalWorks Integration

The Program Runs Inside eClinicalWorks

South Central Primary Care charts in eClinicalWorks, and CoachCare builds on eCW's own workflows — so the care team enrolls and monitors patients without learning a second system. Readings, documentation and claims all land in the chart the clinicians already work in.

What Moves in Each Direction

eClinicalWorks the health center's chart CoachCare devices, staff, monitoring Eligible patients · health history · enrollment orders Vital reports · care summaries · generated claims
Readings arrive as integrated vital reports in the chart, not as faxes or portal messages, so they are trendable and usable in the quality reporting that drives the UDS measures above.
1

Integrated enrollment

Enrollment flags and trigger ordering by service sit inside the clinical workflow. The CoachCare team enrolls qualified Medicare patients on the health center's behalf, and enrollment status is visible in eCW in real time.

2

Exchange of health history

Bi-directional at intake, so the care team starts with the same problem list, medications and history the clinic has.

3

Vitals reported into the chart

Blood pressure, weight and glucose readings post to the patient record as integrated vital reports rather than attachments nobody opens.

4

Compliance documentation, monthly

Evidence of Care, vitals and care plans attach to the chart every month. Under the CY2026 individual-code rules each program needs its own time capture and its own documentation, and this is what substantiates the billed time when a payer asks.

5

Automated claim generation

Claims are created by the CoachCare billing engine. CoachCare is the only care-management application integrated with eClinicalWorks that provides automated claims creation, which removes the manual per-patient, per-month claim step entirely.

This is the answer to the operational half of the 2026 change. Unbundling G0511 into individual codes created new revenue and new work in the same stroke: per-program time tracking and per-program documentation, every month, for every enrolled patient. Enrollment inside the existing workflow, vital reports on the chart and automatic claim creation are what make the new rules workable for a three-person executive team — and patients begin receiving CCM and RPM services in under five days from flag.
“Key to achieving a program that is efficient, effective and sustainable, is creating a seamless, intuitive user experience for the patient and provider, and that’s what our integration with eCW accomplishes.”
Clinical Governance

Every Reading Routes Through One Escalation Engine

The economics prove the service line pays. This is what keeps it safe — and what lets eleven busy clinicians delegate monitoring without inheriting noise.

1

A reading arrives out of range

The care team retakes it and screens for symptoms before anything escalates. A single high number is a measurement; a confirmed one is a finding.

2

Critical values escalate regardless of symptoms

A patient who feels fine with a critical reading still escalates. Feeling well is not a reason to wait.

3

Trends are defined objectively

Three readings at least an hour apart for blood pressure or glucose, or three within seven days for heart rate. Not a judgment call, and not a different threshold depending on who is working.

4

Unreachable patients still escalate

Voicemail and a callback attempt are logged, and a critical value or confirmed trend escalates anyway. Silence never closes a case.

5

Three routes, so the clinic sees signal

Emergencies go to 911. Non-critical findings go to a named member of the practice team. Stable and resolved goes into the record as an FYI, so the clinic is not paged for readings that resolved themselves.

6

Every escalation documents the same six things

Vital, findings, method of contact, who was reached, outcome, and follow-up. That record is also what substantiates the billed time.

The emergent pathway, and who owns it. Chest pain, new shortness of breath, stroke signs, syncope, a worst-ever headache or sudden swelling trigger a 911 call with the patient still on the line. If the patient refuses, the care team routes them to the clinic; if they refuse that, CoachCare activates 911. CoachCare's urgent and emergent policy supersedes any client-specific escalation preference — that is not adjustable in configuration, and it is why the clinic can delegate monitoring without inheriting the risk.
The post-discharge three-touch cadence. Any emergency-department visit or hospitalization in the previous sixty days triggers a fixed sequence: a call on day one or two, another on day five to eight, and a third on day twelve to fourteen. Those three touches are where the 41 avoided hospitalizations in the forecast come from — and under two-sided risk, each one is also benchmark defense.
CoachCare Value Analysis · Modeled for South Central Primary Care

The Value Analysis

A 24-month forecast across the 1,432-patient Medicare and dual-eligible population, 11 referring adult-medicine clinicians, one CoachCare-funded on-site enrollment specialist, telephonic enrollment, and CY2026 Georgia-locality fee-schedule rates. Medicare Advantage plans — the majority of this market — reimburse at a floor of 100% of the Medicare rate, with individual contracts setting their own terms for the care-management code families. Medicaid revenue, 340B pharmacy effects, transitional care management, shared savings and the dollar value of avoided admissions are not in these numbers.

Active Program Enrollments Under Remote Care

Monthly active census by program — active program enrollments, not unique patients; the headline is 423 patients. Provider referral plus one on-site enrollment specialist plus telephonic outreach, net of ~1.5% monthly attrition, with enrollment beginning in month 1. Every program reaches its eligible-population ceiling — APCM 150 in month 4, CCM 172 in month 7, RPM 326 in month 10. The plateau is the size of the Medicare panel, not a limit on enrollment pace — and that panel has grown 41% since 2021.

Monthly Economics — Net Reimbursement, Fees, Net to the Health Center

Net reimbursement after denials and coinsurance bad debt, against total full-service fees including one-time implementation and integration. Month 1 is −$5,288, the only negative month, because one-time setup lands before the census ramps. Net to the health center turns positive in month 2 and settles near $24,300 per month. The chart is drawn against a true zero baseline so the month-1 dip is visible rather than hidden.

24-Month Net Reimbursement Mix

$1,133,102 in total. RPM leads because it reaches the widest slice of the panel at 65% eligibility, while CCM and APCM divide the care-management pool between them.

The Financial Summary

ProgramYear 1Year 224‑Month
RPM net reimbursement$207,287$350,481$557,768
CCM net reimbursement$158,791$218,096$376,887
APCM net reimbursement$91,391$107,055$198,446
Total net reimbursement$457,469$675,632$1,133,102
CoachCare fees (incl. one-time)$268,374$383,651$652,025
Net to the health center$189,095$291,981$481,077
Margin to the health center41.34%43.22%42.46%
The on-site enrollment specialist is staffed at CoachCare's expense and is already inside the fees above — never a separate cost to the health center. Run the model without any enrollment specialist and 24-month net reimbursement falls by $187,584: the funded specialist pays for itself before the first invoice.
41

Hospitalizations Avoided

Roughly $616,000 of avoided acute cost over 24 months. That value accrues to payers and to the ACO's two-sided reconciliation rather than to the health center's revenue line, so it is excluded from every figure above.

64,658

Readings Captured

Blood pressure, weight and glucose readings arriving between visits, where the hypertension measure is decided.

18,740

Claims Generated

Coded, documented and submitted with the time capture the CY2026 individual-code rules require.

8,086

Care-Team Hours Delivered

About 3.9 full-time equivalents of care-management capacity, added without the health center hiring anyone.

Scenario Explorer — Build Your Own Forecast

Adjust the assumptions and watch the 24-month forecast recompute. Eligibility is fixed at the CY2026 FQHC row — 65% RPM, 40% CCM, 35% APCM of the in-scope panel — and the acceptance sliders sit on top of it. The population slider caps at 2,000 because those eligibility shares are calibrated to the Medicare and dual panel, not the full patient base. Because the in-scope population sets every program's ceiling, that slider is the one that moves everything.
24-mo net reimbursement
$1,133,102
Net to the health center
$481,077
Active enrollments · M24
648
Unique patients · M24
423
Hospitalizations avoided
~41
Act Two

Medicare Is 9% of This Panel. The Infrastructure Serves the Rest.

The forecast above covers 1,432 Medicare and dual-eligible patients. South Central serves 7,142 Medicaid patients and 2,703 uninsured patients across the same counties. Everything the service line builds for Medicare — the device fleet, the enrollment staff, the escalation engine — is the same machine. What differs is the payment rail, and Georgia's is specific.

The Georgia baseline

Medicaid pays for visits, not monitoring

Georgia Medicaid reimburses health centers for face-to-face encounters; remote monitoring and care management are not separately payable inside the FQHC. That is exactly why the sequencing starts with Medicare — the rail that pays code-by-code from month one, at every site.

The all-payer scoreboard

The quality measures count everyone

The UDS report card is all-payer: the blood-pressure program Medicare funds builds the protocols, staff and registry discipline that lift the measure for all 3,045 hypertensive patients — and the two national quality badges sit on exactly that kind of panel-wide performance. Better adherence also fills the scripts the in-house pharmacy dispenses.

The state's money is moving

Georgia is funding this modality right now

Georgia's rural health transformation program — $218.8 million approved for its first year — is funding telemedicine and school-based health across the state, and no health center has been funded yet. A running remote-care program with measurable blood-pressure results is the strongest application a health center can file in the phases ahead.

The sequencing this implies. Build the Medicare service line first: it is federal, it pays at every site from month one, and it funds itself from month two. The panel-wide quality lift, the equity story for the grant file, and the state's rural program are act two — running on infrastructure that has already paid for itself.
Getting Started

Live in 30 Days

Week 1

Confirm the panel and open the eCW interface ticket

Pull the exact Medicare and dual-eligible count from the practice management system, submit the eClinicalWorks interface request, and agree which site starts — the Valdosta adult-medicine site and the Ocilla flagship carry the panel's weight and are the natural candidates.

Weeks 2–3

Build the eCW integration and configure

Enrollment flags and trigger orders built into the existing workflow, vital reports mapped to the chart, escalation routing set to the health center's own contacts, documentation templates mapped to the CY2026 individual-code requirements, enrollment materials in the panel's languages, devices staged, and the on-site enrollment specialist placed.

Week 4

First patients enrolled

Enrollment begins in month 1 — there is no dormant onboarding period. Telephonic outreach, the school-based network and the mobile unit extend reach beyond the starting site from day one.

Months 2–10

Full eligible population enrolled

APCM reaches its ceiling in month 4, CCM in month 7 and RPM in month 10. From there the program grows with the panel itself — a Medicare line up 41% in four years — and the conversation turns to the quality measures, the state's rural program, and the ACO's next reconciliation.

About CoachCare

The Experience to Get It Right

500,000+

Patients Managed

Over 400 managed conditions.

10,000+

Clinicians on the Platform

Providers running remote care programs day to day.

1,000+

Implementations

Programs stood up and running in market.

5 million+

Claims Generated

Care-plan coding and billing behind more than five million claims.

100 million+

Vitals Recorded

Over 100 million vitals recorded and more than 4 million care actions enabled.

Policy Watch · CMS-1848-P

2027 Proposed Rule Insights

CMS has proposed cutting the remote-monitoring device-supply codes for CY2027. The proposals are narrower than the headline, and this is what they do to the forecast in this document — priced at South Central Primary Care's own Georgia locality amounts, not at national averages.

01

What is actually in scope

The proposals reach the remote-monitoring family only. Chronic care management and advanced primary care management are not in them — and on this forecast those two programs carry $575,333 of the $1,133,102 in 24-month net reimbursement. Their own amounts move by less than a percentage point to two points, so $9,766 of the $60,306 total sits outside the remote-monitoring arm.

02

How CoachCare is preparing

Two contingencies are already in build. An unbundled arrangement — SaaS platform, device logistics and program enablement priced separately — and an MSO-style arrangement in which CoachCare manages the staffing while the health center owns the clinical program and the billing. Whichever way the final rule lands, the program does not have to be rebuilt.

03

Where this is heading

CMS's ACCESS Model points at the destination: remote care paid as a risk-based per-member-per-month amount, with half of each payment withheld and reconciled against outcome attainment. Fee-for-service code cuts and that shift are the same policy argument — pay for results rather than for device-months.

What it takes off this forecast

Three numbers, each smaller than the last, because each one sits on a larger base. Both bars below are drawn on one shared dollar scale, so the red can be compared directly across them — and the same reduction lands against far more.

1
−20.5% on device supply — the headline code, and the one the proposals cut hardest (99454, $46.58 → $37.01 at the Georgia amount).
2
−9.1% on the remote-monitoring arm, because device supply is only 31% of what this health center's own billing mix puts through that program.
3
−5.3% on the whole service line, because remote monitoring is 49% of it and the care-management programs move only −2.2% and −0.7%.
Remote monitoring alone
−9.1%$507,228 of $557,768
The whole service line
−5.3%$1,072,795 of $1,133,102

24-month net reimbursement, CY2026 final versus CY2027 proposed, every code repriced at Palmetto GBA Georgia locality amounts (Rest of Georgia), non-facility, on this health center's own billing mix. Enrollment, acceptance and mix held constant — this is the rate change alone.

The code families, side by side

National non-facility amounts from the proposed rule's Addendum B, so the movement can be read without a locality in the way. The repricing above uses Georgia locality amounts; these two bases will not reconcile to the dollar, by design.

In scope — remote monitoring
CodeWhat it pays forCY2026 CY2027Change
99453Setup and patient education$21.71$20.03−7.7%
99445Device supply, 2–15 days$52.11$41.38−20.6%
99454Device supply, 16–30 days$52.11$41.38−20.6%
99457Treatment management, first 20 minutes$51.77$49.59−4.2%
99458Treatment management, each additional 20 minutes$41.42$40.39−2.5%
99470Treatment management, first 10 minutes$26.05$20.69−20.6%
Not in scope — care management
99490Chronic care management, first 20 minutes$66.13$64.04−3.2%
99439Chronic care management, each additional 20 minutes$50.44$49.92−1.0%
G0556Advanced primary care management, level 1$16.37$16.09−1.7%
G0557Advanced primary care management, level 2$53.78$53.20−1.1%
G0558Advanced primary care management, level 3$117.24$116.91−0.3%

The device-supply and short-treatment codes are held to a one-year maximum reduction by section 1848(c)(7) of the Act, which phases any decrease of 20 percent or more over two years. CY2027 is therefore the capped year; the remainder of the crosswalk lands no earlier than CY2028.

None of this is final

Comments on CMS-1848-P are due September 14, 2026. The final rule publishes in early November 2026 and takes effect January 1, 2027. CoachCare is leading advocacy on the remote-monitoring provisions, and will rerun this forecast against the final rates the week they publish.